Privacy Policy

Hormone Therapy RX hormonetherapyrx.com Last Updated: May 27, 2025

1. Overview

Hormone Therapy RX ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and what rights you have over it. This policy applies to all visitors, patients, and anyone who interacts with our website at hormonetherapyrx.com.

2. Information We Collect

Information You Provide Directly When you fill out a contact form, sign up for a consultation, or create a patient account, you may provide us with your name, email address, mailing address, date of birth, health history, symptoms, and payment information.

Information Collected Automatically When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This information is collected through cookies and similar tracking technologies.

Health Information Health-related information you share with us for the purpose of receiving care is treated as Protected Health Information and handled in accordance with our HIPAA Privacy Policy above.

3. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our services

Communicate with you about your care, appointments, and account

Process payments and manage billing

Respond to your questions and support requests

Send you relevant health information, updates, or promotional content (with your consent where required)

Comply with legal obligations

Improve website performance and user experience through analytics

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to recognize returning visitors, understand how our site is used, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

We may use third-party analytics tools such as Google Analytics to help us understand website traffic. These tools may collect data about your visit in accordance with their own privacy policies.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services. These parties are contractually required to protect your information and use it only for the purposes we specify.

Healthcare Partners: Licensed providers, labs, and pharmacies involved in delivering your care, as necessary to provide treatment.

Legal Authorities: When required by law, court order, or to protect the rights and safety of our patients, staff, or the public.

We do not share your information for advertising purposes without your explicit consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Health records are retained in accordance with applicable state and federal medical record retention requirements.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information, subject to legal limitations

Opt out of marketing communications at any time

Request that we limit how we use your information

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

9. Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact

For questions, concerns, or requests related to this Privacy Policy, contact us at: Email: [email protected] Website: hormonetherapyrx.com Location: New York, NY